How can we help you?

Here you will find the answer to the most frequently asked questions that come in to KRY's support

Can I use KRY for all medical problems?

No, it's not advisable to use KRY if:

  • You have a symptom / problem that requires physical examination, laboratory tests or
    X-ray
  • You need drug-classified or addictive drugs (so-called A and B preparations). You will not be able to get a prescription for such medicines via KRY.
  • You must start with a treatment that requires long term and regular contact with a doctor
  • You have ear infection, throat inflammation that must be treated with antibiotics, pneumonia or bronchitis. These conditions require physical examination or laboratory tests, which we do not currently offer via KRY.

If you are acute sick, call 113 or seek medical ER.

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