How can we help you?

Here you will find the answer to the most frequently asked questions that come in to KRY's support

Can I get a prescription at KRY?

Yes, you can get a prescription on medicine just like in a regular doctor's office. We can also help you with prescription renewals for any regular medicines. However, where possible, we recommend that you visit your regular doctor for this.

In order to provide proper health care, we will ask for consent to see what other medicines you have received in the past. This can be seen by referring to the "prescription list" (Reseptformidleren), which is the electronic database for all e-prescriptions. Without the consent from you, we will not be able to write a prescription.

However, please note that our doctors at KRY do not write prescription on the following:

  • addictive medicines (so-called A and B preparations)
  • Pregabalin (-Lyrica) and Gapapentin
  • medicines that require close follow-up of by a General Practitioner or hospital
  • medicines that require physical examinations / sampling prior to prescribing

Note that many sleep medications and painkillers are addictive and will not be prescribed by our service.

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