• Can I get my prescription at any pharmacy?

    Yes, you can pick up your prescription at any pharmacy in Norway.

  • Can I get a prescription at KRY?

    Yes, you can get a prescription on medicine just like in a regular doctor's office. We can also help you with prescription renewals for any regular medicines. However, where possible, we recommend that you visit your regular doctor for this.

    In order to provide proper health care, we will ask for consent to see what other medicines you have received in the past. This can be seen by referring to the "prescription list" (Reseptformidleren), which is the electronic database for all e-prescriptions. Without the consent from you, we will not be able to write a prescription.

    However, please note that our doctors at KRY do not write prescription on the following:

    • addictive medicines (so-called A and B preparations)
    • Pregabalin (-Lyrica) and Gapapentin
    • medicines that require close follow-up of by a General Practitioner or hospital
    • medicines that require physical examinations / sampling prior to prescribing

    Note that many sleep medications and painkillers are addictive and will not be prescribed by our service.

  • Can I get referrals at KRY?

    Yes, do you have health insurance at If, you can get a referral to a specialist if the doctor thinks it is correct. We can not write referrals to start investigations that require regular follow-up, such as blood samples and x-rays. In such cases, we recommend that you seek a doctor's office for follow-up.

  • How will my referral be sent (-vision customers with If Health Insurance)?

    Your referral will be sent to you via your inbox in the KRY app. It is then your own responsibility to send the referral.